Conditions d’utilisation
TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and any purchases made from our store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you must stop using our services immediately.
Article 1 – Acceptance of Terms
By using our website, you confirm that you have read, understood, and agreed to these Terms, as well as our Privacy Policy and any other policies referenced.
Article 2 – Eligibility
You must be of legal age in your country of residence or have permission from a parent or legal guardian. By using our services, you confirm that you meet this requirement.
Article 3 – Account Information
You agree to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account and all activities under it.
Article 4 – Orders
All orders placed are considered offers to purchase. We reserve the right to accept, refuse, or cancel any order at our sole discretion, including for reasons such as fraud, errors, or product availability.
Article 5 – Order Confirmation
An order is only confirmed once payment is successfully processed and you receive a confirmation email from us.
Article 6 – Pricing
Prices may change at any time without notice. The final price is the one displayed at checkout at the time of purchase.
Article 7 – Taxes and Additional Fees
Prices may exclude taxes, shipping fees, customs duties, or import charges. These costs are the responsibility of the customer unless stated otherwise.
Article 8 – Product Information
We strive to display accurate product descriptions and images, but we do not guarantee that all details will be error-free or identical to the delivered product.
Article 9 – Product Availability
We may limit quantities or discontinue products at any time without notice.
Article 10 – Payment
You agree to provide valid and authorized payment details. By placing an order, you authorize us to charge the full amount due to your selected payment method.
Article 11 – Payment Security
Payments are processed through secure third-party providers. We are not responsible for issues caused by these providers.
Article 12 – Shipping
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or external factors beyond our control.
Article 13 – Transfer of Risk
Once your order is shipped and handed to the carrier, responsibility for the product transfers to you, where permitted by law.
Article 14 – Returns and Refunds
All returns, refunds, and exchanges are subject to our Refund Policy. Customers must review it before making a purchase.
Article 15 – Order Cancellation
We reserve the right to cancel or refuse any order at any time for reasons including fraud suspicion, errors, or stock issues.
Article 16 – Prohibited Use
You may not use our website for any illegal, harmful, abusive, or fraudulent activity or in violation of any applicable laws.
Article 17 – Intellectual Property
All content on this website is owned by us or our partners and is protected by intellectual property laws. You may not copy, reuse, or distribute it without permission.
Article 18 – User Conduct
You agree not to interfere with the website, hack systems, or attempt unauthorized access to any part of our services.
Article 19 – Third-Party Services
We may use third-party services (such as Shopify, payment processors, or shipping companies). We are not responsible for their actions or policies.
Article 20 – External Links
Our website may contain links to third-party websites. We are not responsible for their content, security, or practices.
Article 21 – Privacy
Your personal data is handled according to our Privacy Policy. By using our website, you agree to this data collection and use.
Article 22 – Errors and Corrections
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.
Article 23 – Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Article 24 – Termination
We may suspend or terminate your access to our services at any time without notice if you violate these Terms.
Article 25 – Changes to Terms
We may update these Terms at any time. Continued use of the website means you accept the updated version.
Contact
For any questions about these Terms & Conditions, you can contact us at:
contact@usozo.com