Politique de confidentialité

Privacy Policy (Translation)

Last updated: July 5, 2026

usozo operates this store and website, including all information, content, features, tools, products, and related services, to provide you with a personalized shopping experience (“Services”). usozo is powered by Shopify, which helps us provide these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you use our Services, make a purchase, or contact us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply regarding personal data.

By using our Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to you. It does not include anonymized data.

We may collect:

  • Contact details: name, address, billing/shipping address, phone number, email
  • Payment information: card details, bank details, payment confirmation, transaction data
  • Account information: username, password, preferences, security questions
  • Transaction data: products viewed, added to cart, purchased, returned, or cancelled
  • Communications: messages you send us (e.g., customer support)
  • Device information: IP address, browser type, network data, device identifiers
  • Usage data: how you interact with our website and services

How We Collect Information

We collect personal information:

  • Directly from you (orders, account creation, messages)
  • Automatically (cookies, analytics, device tracking)
  • From service providers (payment processors, logistics, Shopify tools)
  • From partners or third parties

How We Use Your Information

We use your information to:

1. Provide and improve services

Process orders, payments, shipping, returns, accounts, and customer support. We also personalize your shopping experience and recommend products.

2. Marketing and advertising

We may send promotional emails, SMS, or ads based on your activity and preferences.

3. Security and fraud prevention

We use data to protect against fraud, abuse, and unauthorized access.

4. Customer support

We respond to questions, complaints, and service requests.

5. Legal compliance

We may use data to comply with laws, court orders, or legal requests.

How We Share Information

We may share your data with:

  • Shopify and service providers (payments, shipping, hosting, analytics)
  • Marketing and advertising partners
  • Business partners (for marketing or promotions)
  • Affiliates within our company group
  • Legal authorities when required by law
  • In case of business sale, merger, or restructuring

Shopify Relationship

Our store is hosted on Shopify. Shopify processes your data to provide and improve services. Your data may be shared with Shopify and processed in different countries.

Third-Party Websites

We are not responsible for third-party websites linked from our store. Please review their privacy policies before using them.

Children’s Data

Our services are not intended for children. We do not knowingly collect data from minors. If you believe a child has provided us data, contact us to request deletion.

Data Security & Retention

We take reasonable security measures, but no system is 100% secure.

We keep your data only as long as needed for legal, business, or operational purposes.

Your Rights

Depending on your country, you may have rights to:

  • Access your data
  • Request deletion
  • Correct your data
  • Request data transfer
  • Unsubscribe from marketing emails

You can exercise these rights by contacting us or using available tools on our website.

International Transfers

Your data may be transferred and stored outside your country, including outside the EU/EEA. We use legal safeguards such as standard contractual clauses when required.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last updated” date.

Contact Us

If you have any questions or requests regarding your personal data, you can contact us:

📧 contact@usozo.com
📞 +33752251591