Politique d’expédition

Shipping Policy – usozo

Order Processing

All orders are processed within 48 to 72 hours (2–3 business days) after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

In some cases, orders may require additional verification for security purposes, which may slightly delay processing.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping (Chronopost)
    ✔ Free Shipping
    ✔ Estimated delivery time: 5 to 8 business days
  • Express Shipping (DHL)
    ✔ Delivery fee: €15
    ✔ Estimated delivery time: 2 to 4 business days

Delivery times are estimates and may vary depending on your location, customs procedures, or external delays beyond our control.

Order Tracking

Once your order is shipped, you can track its status using:

  • The tracking link sent in your confirmation email
  • Your account on our website (if applicable)

Important Information

  • Shipping begins only after your order has been processed and confirmed.
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
  • Customers are responsible for providing correct shipping information. Incorrect addresses may result in delays or failed delivery.

Our Commitment

We are committed to providing a fast, secure, and reliable delivery experience for all customers.